Frequently Asked Questions

Shopping & product questions

Are the products authentic?

Yes. Supply Kimmy sells authentic designer and streetwear inventory. You can request current-item photos, labels, measurements, packaging details, or condition information before ordering by emailing team@supplykimmy.us.

When will my order ship?

Orders are processed for shipment within 1–2 business days. Delivery time begins after the carrier receives the package.

Will I receive tracking?

Tracking is sent to the email address entered at checkout after the shipping label is created and the order is processed.

How do I choose a size?

Select a size on the product page to view current availability. For measurements or fit guidance, email us with the exact product name and size before ordering.

Can I see current-item photos?

Yes. Our catalog uses standardized images for a clean shopping experience. Email us before ordering if you would like available current-item photos or additional details.

What is the return policy?

Review the Refund & Return Policy before ordering. Contact us promptly if there is an issue with your order.

How can I contact Supply Kimmy?

Email team@supplykimmy.us and include your order number when contacting us about an existing purchase.